Heat Pump Installation

Reliable HVAC Services for Strata & Property Managers across GTA

One reliable team for all your properties. Nate-certified installations, 4-hour response time, flood detection solutions, and a dedicated preferred vendor program built for strata and property managers across Toronto, Markham, and York Region.

Customers Trusted By +50,000 Customers

Our Services

Preventive Maintenance Contracts

Annual or semi-annual maintenance across your entire portfolio — one agreement, one invoice, one contact. Systems inspected before each season. Problems caught before they become emergencies.

Applies to
All HVAC equipment types

24/7 Emergency Response — 4-Hour Guarantee

Your calls go to the front of the line. No-heat and no-cooling emergencies acknowledged within 4 hours, any time, any day. Tenants get faster service.

Applies to
All systems

Flood & Water Leakage Detection

Smart flood detectors installed at risk points — alerts sent directly to property manager phones even without power or internet. No installation required for sensors.

Applies to
PTAC, ductless AC, fan coil drainage

PTAC & Condo Suite HVAC

Full maintenance, repair, and replacement for PTAC units, fan coil systems, and ductless mini-splits in condo and multi-unit buildings.

Applies to
PTAC, fan coil, ductless, WSHP

Descaling & Deep Maintenance

Specialized descaling for older WSHP and condo HVAC systems. Removes scale buildup that reduces efficiency and drives up repair frequency.

Applies to
WSHP, fan coil, older systems

Rooftop Unit (RTU) Service

Installation, maintenance, and emergency repair for commercial rooftop units on commercial, retail, and mixed-use properties.

Applies to
RTU, package units, air handlers

New Installation

Carrier-certified installation of new systems across residential, condo, and commercial buildings. Minimal tenant disruption.

Applies to
All HVAC systems

Compliance & Service Reporting

Written service report after every visit — documenting work completed, system condition, and next recommended steps.

Applies to
All systems

The HECH Preferred Vendor Program

Set up once. Benefit all year. Designed for property managers who need consistent, reliable HVAC service across multiple units and buildings.

Dedicated account manager

One contact for all your properties — no re-explaining your portfolio every time you call.

Priority scheduling

Your service calls booked before standard residential requests. 4-hour response guarantee.

24/7 emergency line

Direct access to our emergency dispatch at any hour — not an answering service.

Preferred pricing

Volume-based rates on installations, service calls, parts, and descaling programs.

Annual portfolio review

We assess HVAC condition across your buildings and flag upcoming needs before they become emergencies or insurance claims.

Flood detection setup

We identify high-risk units and install smart leak detectors as part of your maintenance program.

Consolidated invoicing

One monthly invoice for all properties — not scattered paperwork.

Tenant-direct scheduling

For routine calls, tenants can schedule directly with HECH under your account.

Every System. Every Building Type.

System Best For HECH Experience
1 PTAC Units
Condo buildings, hotels, multi-unit residential
Hundreds of GTA installations — full building descaling
2 Fan Coil Units
High-rise condos, commercial buildings
Full installation, maintenance & replacement
3 WSHP (Water Source Heat Pump)
Older condo and commercial buildings
Descaling, maintenance, full replacement
4 Ductless Mini-Splits
Condos, additions, heritage buildings
Carrier-certified, drain management included
5 Rooftop Units (RTU)
Commercial, retail, mixed-use
Service, preventive maintenance, full replacement
6 Boilers
Commercial and older residential
Installation, maintenance, emergency repair
7 Air Handlers
Commercial and larger residential
Full-service installation & maintenance
8 Rooftop Unit (RTU)
Commercial buildings
Installation and ongoing maintenance
9 Heat Pumps
Residential, condo, small commercial
Carrier-certified, rebate-eligible
10 High-Efficiency Furnaces
Residential and condo — ducted systems
Carrier Factory Authorized Dealer

Why GTA Strata and Property Managers Trust High Efficiency

1

4-Hour Response Guarantee

We commit to responding to any service request within 4 hours — day or night, weekends and holidays included. Your tenants are not left waiting.

2

WSIB Covered + High-Rise Insurance

All HECH employees are covered by WSIB. We carry the insurance required to work in high-rise buildings.

3

GAS G1 & NATE Certified Technicians

Our technicians hold GAS G1 and NATE certifications — the industry's highest technical standards. Every technician is employed by HECH, not subcontracted.

4

We Don't Push Unnecessary Work

Our philosophy: long-termism. We give honest recommendations and never push for unnecessary repairs or replacements. Your trust is worth more than a short-term sale.

5

Full Documentation Every Visit

Every service call is logged in our system and a written report is provided. Useful for property records, tenant communications, and insurance purposes.

6

Rebate Guidance for Your Portfolio

Qualifying upgrades across your properties may be eligible for up to $7,500 per unit in 2026 Ontario Energy Rebates. We identify eligible properties and guide you through the paperwork.

Why Us — High Efficiency

What Makes Our Condo HVAC Support Reliable

Licensed And NATE Certified Technicians

Experienced, Licensed Condo HVAC Technicians

Certified professionals with hands-on condo HVAC expertise deliver accurate diagnostics and dependable repairs tailored to complex multi-unit building systems.

Bumper to Bumper Warranty

Clear Explanations and Transparent Pricing

We communicate every step clearly, offering upfront pricing and honest recommendations so property managers and residents can make informed decisions.

20+ Years Serving the GTA

Flexible Scheduling and Dependable Follow-Through

We adapt to building schedules, coordinate efficiently with management, and ensure all repair work is completed as promised without delays.

Stellar Reputation, 5 Star Reviews

Ongoing Support beyond Initial Service Call

We provide continued assistance after service completion, including emergency response availability to address urgent HVAC issues whenever they arise.

Our Process — High Efficiency

Ready to Get Started?

Our four-step process makes your project as easy as can be!

HVAC technician at work
1
Consultation

Our team will evaluate your space or troubleshoot your existing equipment to discuss your specific needs, budget, and system requirements.

2
Quotation & Agreement

We'll provide you with a detailed, upfront quotation and agreement outlining the complete scope of the installation or repair work.

3
Expert Service

Our team of experienced technicians will perform the installation or repair quickly, efficiently, and to the highest industry standards.

4
Enjoy Comfort & Peace of Mind

Once the job is complete and tested, you can enjoy the reliable comfort, safety, and convenience of your fully functioning HVAC system!

High Efficiency — Service Areas

Proudly Serving Toronto
and the Greater Toronto Area

High Efficiency provides professional HVAC services to homeowners, condominium communities, and businesses across the GTA, including same-day and next-day appointments in many service areas.

What GTA Homeowners Are Saying

Bruce Ing
Adrian Wu
Jose Gutierrez
Fuwah Yip
+1k
High Efficiency — Contact Us

Contact Us With Your HVAC Needs

High Efficiency Cooling and Heating offers reliable HVAC that meet your needs and budget. Our experienced team ensures you get the perfect system for your home or business, from consultation to installation. We look forward to helping you find the best heating & cooling solution for your needs.

Phone
Office Address
570 Alden Road, Unit 3, Markham, Ontario L3R 8N5
Bruce Ing Adrian Wu Jose Gutierrez Fuwah Yip
Ready to Book an On-Site Assessment?
Send Us a Message
Our team will get back to you within 30 mins.

We'll only use your contact details to respond to your inquiry. We do not share your information with third parties.